Frequently asked questions

Kavanua is a skincare and haircare brand inspired by Tahiti and Vanuatu. Our world brings together Pacific ingredient traditions and the pleasure of everyday care.

Our range includes Body & Hair Oils, elixirs, nourishing and exfoliating soaps, and dedicated hair treatment oils. Contact our team for information about a particular product and its availability.

Start with the area you want to care for. Explore our soaps for cleansing, Body & Hair Oils for body and hair care, dedicated hair oils for your haircare ritual, and elixirs for face and body skincare. Check the specific product directions before choosing.

Body & Hair Oil is intended for both body and hair care. Hair Treatment Oil is a separate collection dedicated to haircare. Check each formula’s description and directions to find the product that fits your ritual.

Both are cleansing bars. Exfoliating soaps also contain particles that exfoliate the skin. The ingredients and textures vary by product, so check the description and label for your chosen soap.

No. Ingredients and fragrance profiles vary across the collection. Always check the information for the exact product you are considering rather than assuming that all products share the same formula.

Refer to the ingredient list on your product packaging for the latest information. Some product pages also list ingredients. If you need further details, email support@kavanua.com with the product name.

Follow the directions and precautions for each product. Application amounts, frequency and whether a product should be rinsed off depend on the formula. Contact our team if you need more detailed instructions.

The oils in our collection have different intended uses. Do not assume that a body or hair oil is also intended for facial use. Check your chosen product’s directions, or ask our team for guidance on the elixir collection.

You can build a routine around complementary cleansing and care products. Follow the directions for each formula and contact our team if you need help choosing a combination. Avoid assuming that products should be mixed together or applied in a particular order without checking the instructions.

Read the product description, ingredients and precautions for the specific formula. If you have an ingredient you need to avoid or a question about intended use, contact us before ordering. Suitability can differ from one product to another.

Email support@kavanua.com with the product name and your question. For an enquiry about an existing order, please include your order reference.