Privacy Policy
Last updated: July 20, 2026
Information We Collect
When you place an order, contact us, or use our website, we may collect information you provide directly to us, including your name, email address, telephone number, shipping and billing information, order details, and any messages you send us.
How We Use Your Information
We use the information we collect to process and fulfill your orders, provide customer support, protect against fraud and unauthorized transactions, and meet our legal and accounting obligations. We may share information with service providers who help us operate our business, such as payment processors.
Payment Processing
Payments are processed by PayPal. When you choose to pay, you are redirected to PayPal to complete your payment. Kavanua does not collect or store your full payment card details — this information is handled directly by PayPal and is subject to PayPal's own privacy practices.
Shopping Cart and Browser Storage
Your shopping cart is stored in your browser's local storage (not a cookie) on your device, so the contents of your bag are available when you return to the site. When you submit checkout, the cart contents and the customer, delivery, and order information you provide are sent to Kavanua's systems to create and process your order. This may occur even if the payment is not ultimately completed. Your cart is cleared only after your payment has been confirmed as successful.
Cookies and Analytics
At this time, our website does not use cookies or third-party analytics or tracking tools. If this changes in the future, we will update this policy accordingly.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
Data Security
We take reasonable measures to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Processing
Depending on your location, your information may be processed by our payment provider, PayPal, in a country other than your own.
Your Privacy Choices
If you have questions about your information, or would like to make a request regarding it, please contact us at support@kavanua.com.
Children's Privacy
Our website is not directed at children, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
Kavanua
Nambatri, Opposite Volcanic Earth
Port Vila, Vanuatu
Email: support@kavanua.com